Contact support
Send a concise description of the issue to [email protected]. Include your Chrome version, extension version, the affected feature, and any non-sensitive error message.
Direct MCP connection
For connection issues, verify that your endpoint uses HTTPS, your Pro access token is current, and the configured MCP client uses the same endpoint and token. Do not include the token itself in an email.
Privacy requests
For a privacy question or deletion request related to a Direct MCP capture set, email [email protected] with “privacy request” in the subject. We may ask for the account identifier or capture-set identifier, but never for your access token.